FAQ

Frequently Asked Questions

What does Satinova by Rosies sell?

We sell home decor, artificial plants, dried flowers, porch decor, birdhouses, bird feeders, craft supplies, seasonal decor, and garden accents.

Are the artificial plants real?

No. They are artificial/faux plants designed to give the look of greenery without watering, trimming, or daily maintenance.

Can outdoor products be used outside?

Many products are intended for porch, patio, or garden styling. Check each product description for details such as UV resistance or outdoor use.

Will my order ship in one package?

Some orders may ship in separate packages if items come from different fulfillment sources.

How do I get help with an order?

Email support@satinovashop.com and include your order number.

What if my item arrives damaged?

Contact us as soon as possible with your order number and photos of the item and packaging so we can review the issue.