Terms of service

Terms of Service (SatinovaShop)

1) Overview

This website is operated by SatinovaShop (“we,” “us,” “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink.

If you do not agree to all the Terms, you may not access the website or use any services.

2) Eligibility

By using this site, you represent that you are at least the age of majority in your jurisdiction, or you have given us your consent to allow any minor dependents to use this site.

3) Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the site after changes are posted constitutes acceptance of those changes.

4) Products and Information

We make reasonable efforts to display product descriptions, specifications, and images accurately. However:

  • Colors and appearance may vary by device/screen.

  • Product packaging and included contents may change from time to time.

  • We do not guarantee that all product information is error-free.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

5) Pricing and Billing

All prices are shown on the site and are subject to change without notice. We reserve the right to:

  • Correct pricing errors

  • Cancel orders where pricing or product information is inaccurate

  • Refuse or limit quantities purchased per person, per household, or per order

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information (including email address and payment details) so we can complete your transactions and contact you as needed.

6) Orders, Acceptance, and Cancellation

Your order constitutes an offer to purchase. We may accept, reject, or cancel orders for any reason, including but not limited to:

  • Suspected fraud or unauthorized activity

  • Incorrect pricing or product information

  • Inventory or fulfillment limitations

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

7) Shipping and Delivery

Estimated delivery times are provided for convenience and are not guarantees. Delivery may be affected by factors beyond our control, including carrier delays, customs processing, weather, and local conditions.

Tracking information (when available) will be provided after shipment. Some shipments may take time to show movement after a label is created.

For international orders, you are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated.

8) Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms. Please review that policy for eligibility requirements, timelines, and procedures.

9) Promotions and Discounts

Promotions, discount codes, and offers may be modified or cancelled at any time. We reserve the right to refuse any promotion where we suspect misuse, abuse, or unauthorized distribution.

10) Intellectual Property

All content on this site—including text, graphics, logos, images, product listings, and the overall look and feel—is owned by or licensed to SatinovaShop and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

11) Prohibited Uses

You may not use the site or its content:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe on our intellectual property rights or the rights of others

  • To transmit malicious code, spam, or conduct phishing/fraud

  • To interfere with the security features or operation of the Service

  • To harass, abuse, insult, harm, or discriminate against others

We reserve the right to terminate your access for violating these Terms.

12) Disclaimer of Warranties

The Service and all products are provided “as is” and “as available,” unless otherwise stated. We do not warrant that:

  • The site will be uninterrupted, timely, secure, or error-free

  • Results obtained from the use of the Service will be accurate or reliable

Some jurisdictions do not allow limitations on implied warranties, so some of these disclaimers may not apply to you.

13) Limitation of Liability

To the fullest extent permitted by law, SatinovaShop shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service, including but not limited to lost profits, lost revenue, lost savings, loss of data, or replacement costs.

In any case, our total liability shall not exceed the amount paid by you for the product(s) giving rise to the claim.

14) Indemnification

You agree to indemnify, defend, and hold harmless SatinovaShop and our affiliates, partners, officers, directors, agents, contractors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

16) Termination

These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of our site. We may terminate or suspend access if we believe you have violated these Terms.

17) Governing Law

These Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to conflict of law principles.

18) Contact Information

Questions about the Terms should be sent to:
support@satinovashop.com